version we have: Sage Accpac 200 ERP (Version 5.4A)

Hello,

We use ACCPAC for our A/R only for our pharmacy business.  We often receive checks from insurances that have fees taken out of the check.  So we are constantly expecting more than what we end up receiving.  At any rate, we were told to create the invoice for the exact paid amount and then a credit note for the fees.  We are creating the notes and applying them to specific invoices, but they are still showing as unapplied.  What 'type' of credit note should it be?   We are choosing the 'receipt' type.

Any help is appreciated!!

Anthony